Privacy Policy — 15baji
Your privacy matters to us. This policy explains exactly what personal data 15baji collects, how we use it, and the rights you hold as a registered player in Bangladesh.
How 15baji Protects Your Data
Six core principles that guide our approach to your personal information.
Minimal Data Collection
15baji collects only the personal data that is strictly necessary to operate your account, process transactions, and comply with our legal obligations. We do not collect data beyond what is required for these purposes.
256-Bit SSL Encryption
All data transmitted between your device and the 15baji platform is protected by 256-bit SSL encryption. Stored personal data is secured using industry-standard encryption protocols at rest.
No Unauthorised Third-Party Sharing
15baji does not sell, rent, or trade your personal data to third parties for their marketing purposes. Data is shared with service providers only to the extent necessary to deliver the platform's services.
Your Right to Erasure
You may request deletion of your personal data at any time, subject to our legal obligations to retain certain records. Erasure requests are processed within 30 days of receipt and written confirmation.
Confidential Financial Data
Payment information — including bKash, Nagad, Rocket, and bank account details — is never stored in plain text on our servers. Financial transactions are processed through encrypted payment gateways only.
Marketing Opt-Out
You can opt out of promotional communications from 15baji at any time by contacting our support team or updating your account notification preferences. Opting out does not affect essential account and transaction communications.
1 What Data We Collect
When you register and use the 15baji platform, we may collect and process the following categories of personal data:
Identity Data
Full legal name, date of birth, nationality, and a copy of a government-issued identity document (NID, passport, or driving licence) submitted during account verification.
Contact Data
Email address, mobile phone number (including bKash/Nagad/Rocket registered number), and city of residence (e.g., Dhaka, Chittagong, Sylhet, Khulna).
Financial Data
Deposit and withdrawal history, payment method references (mobile wallet numbers, bank account identifiers), and transaction amounts in BDT (৳).
Technical Data
IP address, device type, operating system, browser type, session timestamps, and cookie identifiers collected automatically when you access the platform.
Usage & Gameplay Data
Games played, bets placed, game duration, bet amounts, wins and losses, and responsible gaming tool usage (deposit limits, session reminders, self-exclusion requests).
Communications Data
Records of support interactions, complaint submissions, and any correspondence between you and the 15baji team via email or live chat.
2 How We Use Your Data
15baji processes your personal data for the following purposes. Each purpose is supported by a lawful basis as described below:
- Account management: To create, maintain, and secure your player account, verify your identity, and process your login credentials. Lawful basis: contractual necessity.
- Payment processing: To handle deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer in BDT. Lawful basis: contractual necessity.
- Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, collusion, and unauthorised access. Lawful basis: legitimate interests and legal obligation.
- Responsible gaming compliance: To monitor gameplay patterns, enforce self-exclusion and deposit limit requests, and identify players who may be at risk of problem gambling. Lawful basis: legal obligation and legitimate interests.
- Customer support: To respond to your enquiries, process complaints, and provide assistance with account issues. Lawful basis: contractual necessity.
- Promotions and marketing: To send you relevant bonus offers, promotional updates, and seasonal campaigns (e.g., Eid, BPL season, Pohela Boishakh offers) where you have not opted out. Lawful basis: legitimate interests or consent.
- Platform improvement: To analyse usage patterns, improve the user experience, and develop new features. Lawful basis: legitimate interests.
- Legal compliance: To meet our obligations under applicable law, respond to regulatory enquiries, and maintain records as required. Lawful basis: legal obligation.
3 Cookies & Tracking Technologies
The 15baji platform uses cookies and similar tracking technologies to deliver and improve our services. Cookies are small text files stored on your device when you visit the platform. We use the following categories of cookies:
- Essential cookies: Required for the platform to function. These include session management cookies, authentication tokens, and security cookies. These cannot be disabled without impairing core platform functionality.
- Analytics cookies: Used to collect anonymised data about how players interact with the platform — pages visited, time spent, game categories explored. This data is aggregated and does not identify individual users.
- Preference cookies: Store your language and display preferences so the platform remembers your settings between sessions.
- Marketing cookies: Used to deliver relevant promotional content. You may opt out of marketing cookies at any time by contacting our support team.
By continuing to use the 15baji platform after being notified of our cookie usage, you consent to our use of cookies as described above. You may manage cookie settings through your browser; however, disabling essential cookies may affect your ability to use key platform features.
4 Data Sharing & Third Parties
15baji does not sell your personal data. We may share data with carefully selected third-party service providers who assist us in delivering the platform, subject to strict data processing agreements. Categories of recipients include:
- Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and other banking partners — solely for the purpose of processing your financial transactions.
- Identity verification providers: Third-party KYC (Know Your Customer) services that assist in verifying the identity documents you submit during account verification.
- Game software providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other licensed game studios. These providers may receive technical session data necessary to deliver game content; they do not receive your full identity or financial data.
- IT and security providers: Cloud hosting, fraud detection, and cybersecurity services that help us maintain platform security and availability.
- Legal and regulatory bodies: Where required by applicable law, we may be obligated to disclose personal data to regulatory authorities, law enforcement agencies, or courts of competent jurisdiction.
All third-party service providers are contractually required to process your data only for the specific purposes for which it was shared, and to maintain appropriate security standards. 15baji remains responsible for ensuring that your data is handled in accordance with this Privacy Policy.
5 Data Retention
15baji retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
- Active account data: Retained for the duration of your registered account plus a minimum of five (5) years following account closure, in line with standard financial record-keeping obligations.
- Transaction records: Retained for a minimum of five (5) years from the date of each transaction.
- Identity verification documents: Retained for five (5) years from the date of verification or account closure, whichever is later.
- Support and communications records: Retained for three (3) years from the date of the interaction.
- Analytics and usage data: Retained in anonymised or aggregated form indefinitely; individually identifiable usage data is deleted within 24 months of collection.
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data destruction procedures.
6 Your Rights as a Data Subject
As a registered player on the 15baji platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected]:
- Right of access: You may request a copy of the personal data we hold about you at any time. We will provide this within 30 days of a verified request.
- Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. Account details can also be updated directly from your account settings.
- Right to erasure: You may request deletion of your personal data, subject to our legal obligation to retain certain records (see Section 5). Erasure requests are processed within 30 days.
- Right to restrict processing: You may request that we limit how we process your data in certain circumstances, for example while a rectification request is being assessed.
- Right to data portability: You may request your personal data in a structured, machine-readable format to transfer to another service provider, where technically feasible.
- Right to object: You may object to processing based on legitimate interests, including profiling for marketing purposes. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
- Right to withdraw consent: Where processing is based on consent (e.g., marketing communications), you may withdraw consent at any time without affecting the lawfulness of prior processing.
We will respond to all verified data subject requests within 30 calendar days. In complex cases, we may extend this to 60 days with notification. We may request proof of identity before processing your request to prevent unauthorised access to your data.
7 Security Measures
15baji implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
- 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
- Encryption of sensitive data at rest, including identity documents and financial records.
- Multi-factor authentication options for player account access.
- Regular security audits and penetration testing of platform infrastructure.
- Role-based access controls limiting internal staff access to personal data on a strict need-to-know basis.
- Automated fraud detection and anomalous login monitoring systems.
While we take all reasonable precautions, no internet-based service can guarantee absolute security. You are responsible for keeping your account password and login credentials confidential. If you suspect unauthorised access to your account, contact our support team immediately at [email protected].
8 Children & Minors
The 15baji platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a player has provided personal data and is under 21, we will immediately suspend the account, void any associated balances, and delete the data in question.
If you believe that a minor has registered on the 15baji platform, please notify us immediately at [email protected] so that we can take prompt action. Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling platforms.
9 Changes to This Privacy Policy
15baji reserves the right to amend this Privacy Policy at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players by email or in-platform notification. The version published on this page at any given time constitutes the current operative policy.
Your continued use of the 15baji platform following any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed of how we are protecting your personal data.
10 Contact & Data Enquiries
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 15baji handles your personal data, please contact our support team using the details below. We take all privacy enquiries seriously and will respond within 5 business days.
Email: [email protected] (plain text — not a clickable link)
Platform: https://15baji.org
For formal data subject requests (access, rectification, erasure, portability), please include your registered email address, account username, and a brief description of your request. We may request a copy of a valid identity document to verify your identity before processing the request.
Explore the 15baji Platform
Your data is safe with us. Now dive into live casino games, cricket betting, slots, and more — all designed for Bangladesh players aged 21 and above.